The Central Board of Indirect Taxes and Customs (CBIC) has published a notification on the Anonymised Escalation Mechanism under Faceless Assessment. In a circular sent by the Board the previous week, it was noted that CBIC has strived to establish an Anonymized Escalation Mechanism for ICEGATE registered users, via which they may lodge complaints regarding the delay in Bill of Entry approval under faceless evaluation. The clearance delay would then be escalated to the concerned Faceless Assessment Officers. The facility must also enable users to monitor the status of their filed complaints until their resolution.
Indian Customs Electronic Gateway (ICEGATE) provides e-filing services to the Trade, Cargo Carriers, and other Trading Partners online.
Anonymized Escalation Mechanism: Importers may now anonymously lodge complaints over the delay in bill of entry (BE) approval.